Are vaccines free?
COVID-19 vaccination is free via My Turn California. Other vaccinations include an administration fee.
How do I get my digital COVID-19 vaccine record
Get a digital copy of your vaccine record by visiting: https://myvaccinerecord.cdph.ca.gov/
Who can get vaccinated for COVID-19
Any Californian aged 6 months and older can get vaccinated for free through myturn.
What is your availability for at home services?
At-home appointments are available Monday - Friday from 7:00 am - 3 pm.
What services do you offer?
We provide mobile specimen collection, delivery services, and live scan. We are not a lab and we do not conduct lab analysis. We collect the specimens required, according to the lab order written by your provider.
I have a specialty lab kit, can you help me?
Yes, we are familiar with a vast array of diagnostic lab kits and specialty testing services. Our technician will collect the specimens, process them according to the kit instructions, then package and drop off the lab kit to the designated shipping carrier (usually FedEx, UPS, USPS). For lab kit assistance, please provide pictures of the following Shipping label Processing instructions Lab requisition Supplies that were provided in the kit.
What do I need to schedule services?
You will need to provide a copy of the lab order(s).
Is fasting required?
Fasting depends on the requested lab test. Your doctor will let you know if you need to fast on the lab order.
What should I do if I'm having an issue booking an appointment?
We apologize for any inconvenience and are happy to help. Please contact us at (415) 300-4436 or at support@baypls.com.
How do I get my lab results?
Your lab results will be coming from the lab where your specimen was delivered. Results will typically be ready in 1-8 business days depending on the lab. BayPLS does not process your sample. Certain lab tests may take longer and results are reliant on your lab of choice. Once your results are ready, your doctor will contact you to review the results together. In addition, you can check if your lab results are ready with the following options: 1. Check the patient portal for your laboratory 2. Contact your doctor's office 5 business days after your visit Notice: For your privacy, Hive Healthcare does not receive any information on your lab result status. Results are only shared with you, your provider who ordered your lab test, and the laboratory you selected.
What forms of payment do you accept?
We accept ACH (account # and routing info needed), Venmo, and all major credit cards.
Do you do draws outside of your service area?
Yes, we may be available to go outside our service area for additional travel fees. Please contact us for a quote on appointments outside of our primary service area.
Do you have a clinic where I can come for my blood testing service?
Yes, we accept walk-ins and appointments at our Patient Service Center: 841 San Bruno Ave W Suite 100, San Bruno, CA. 94066
